Mô tả công việc

• Assist employees with system-related inquiries and provide basic troubleshooting support.
• Coordinate with the IT team for advanced technical issues and follow up to ensure resolution.
• Monitor system performance and report any irregularities.
• Manage user access, permissions, and basic system configurations.
• Document common issues, solutions, and guidelines for internal users.
• Ensure compliance with company policies and security protocols.

Yêu cầu

• Basic understanding of Microsoft systems (Windows, Office 365, ETC.).
• Experience in system support, IT helpdesk, or a related role is a plus.
• Strong communication and problem-solving skills.
• Fluent in English (either speaking or writing, or both).
• Ability to follow up on issues and coordinate with IT teams.
• Working hours: 10:00 PM - 7:00 AM (Night shift)

Quyền lợi

• Opportunity to work in a young, dynamic, and English-speaking environment.
• Competitive salary
• Health & Social Insurance by regulations.
• Annual company trips and team-building activities.
• 12 annual leave days per year.