Job Detail

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Công ty TNHH Ad Astra

Nhân Viên - Toàn thời gian

Title

Employee - Employee

Salary range

Thỏa thuận

Way of payment

Lương theo Tháng

Working type

Onsite

Slot

1

Gender

Male, Female

Work Place: Đà Nẵng, Hồ Chí Minh

Job Description

  • Assist employees with system-related inquiries and provide basic troubleshooting support.
  • Coordinate with the IT team for advanced technical issues and follow up to ensure resolution.
  • Monitor system performance and report any irregularities.
  • Manage user access, permissions, and basic system configurations.
  • Document common issues, solutions, and guidelines for internal users.
  • Ensure compliance with company policies and security protocols.

Requirement(s)

  • Basic understanding of Microsoft systems (Windows, Office 365, ETC.).
  • Experience in system support, IT helpdesk, or a related role is a plus.
  • Strong communication and problem-solving skills.
  • Fluent in English (either speaking or writing, or both).
  • Ability to follow up on issues and coordinate with IT teams.
  • Working hours: 10:00 PM - 7:00 AM (Night shift)

Benefits

  • Opportunity to work in a young, dynamic, and English-speaking environment.
  • Competitive salary
  • Health & Social Insurance by regulations.
  • Annual company trips and team-building activities.
  • 12 annual leave days per year.

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