Job Description

Administration & Business Support

• Manage business documentation, templates, records and digital filing systems.
• Maintain customer databases, registers and spreadsheets.
• Prepare documents, correspondence and business reports.
• Support general administrative workflows across multiple businesses.
• Maintain confidentiality of all customer information.

Task & Project Coordination

• Attend meetings where required and record minutes, actions and decisions.
• Track outstanding tasks and follow-up actions.
• Coordinate weekly planning activities.
• Monitor project progress and administrative milestones.
• Ensure commitments and deadlines are followed up.

Scheduling & Customer Coordination

• Assist with diary management and scheduling.
• Coordinate appointments, meetings and bookings.
• Support customer enquiries and administrative preparation.
• Assist with project scheduling and resource coordination.

Financial Administration

• Assist with quotation administration.
• Prepare invoice documentation.
• Maintain supplier and subcontractor records.
• Support purchasing and project administration.
• Maintain job costing documentation where required.

Systems & Process Development

• Develop and maintain SOPs.
• Improve document control systems.
• Create checklists and workflow documentation.
• Maintain knowledge libraries.
• Support business process improvement initiatives.

Bay Bar & Restaurant Support

• Coordinate bookings and event administration.
• Prepare run sheets and event documentation.
• Maintain venue documentation.
• Support operational planning.
• Assist with hospitality administration.

Digital & Online Presence

• Assist with website updates.
• Maintain online booking systems.
• Organise digital files.
• Maintain business information across online platforms.
• Support business workflow software.

Social Media Support

• Assist with content planning.
• Prepare draft captions.
• Schedule social media posts.
• Organise photo and video content.
• Monitor basic engagement metrics.
• Assist with Facebook, Instagram and Google Business Profile updates.

Business Development Support

• Assist in creating professional documentation.
• Support proposal preparation.
• Develop presentation material.
• Maintain marketing collateral.
• Coordinate customer information. 

*What We Offer

• Competitive salary
• 100% salary during probation
• Full statutory benefits in compliance with Vietnamese labour law
• 13th month salary
• Private health insurance
• 5-day work week (Mon–Fri)
• Complimentary snacks, milk, and coffee available at the office
• Monthly birthday celebrations for employees
• Annual company retreat / team building trip

Requirement(s)

Core Competencies

• Fluent English communication skills (both written and verbal), with strong proficiency (IELTS 7.5+ or equivalent)
• Strong organizational and multitasking abilities
• High attention to detail and accuracy
• Proactive problem-solving mindset
• Professionalism, accountability, and confidentiality
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook, Advanced Google Workspace skills. 

Qualifications & Experience

• Bachelor’s degree in Business Administration, Operations Management, or related field (or equivalent experience)
• Minimum 2–3 years of experience in Virtual Assistant / Operations / Administrative / Client Support roles
• Experience supporting international clients or offshore teams is highly preferred

Benefits

• Competitive salary based on ability and experience.
• Social insurance based on the full salary
• Working Hours: Monday to Friday – Enjoy your weekends off!
• Inspiring Work Environment • Thrive in our state-of-the-art facilities, located in the dynamic and beautiful city of Da Nang, Vietnam.
• 13th month performance bonus, 14th-month salary bonus, annual performance appraisal
• Company's labor policy completely pursuant to Vietnamese labor legislation plus other benefits offered by the company (Christmas break, Company trip, Team Building, Annual Anniversary, Holidays, etc.)
• Annual Health Check paid for and organized by MyTeam
• Premium Private Health Insurance provided by MyTeam
• Exciting leisure: sport and art events (English training class with in-house teacher, football club...)
• Monthly snack for staff, monthly meal allowance, have a clean spacious pantry
• Young and dynamic international working environment with modern equipment for staff
• Opportunities for Career Growth • Unlock your potential with ample opportunities for professional development and clear pathways for advancement.
• Supportive & Collaborative Team • Be part of a friendly, innovative team that champions creativity, teamwork, and a positive work culture.